Prepare the transport brief
Keep pickup locations, venue access, rider instructions, and the main contact with the event notes.
BACKLINE FOR TRANSPORTATION & SHUTTLE PROVIDERS
Keep every arrival
connected to the day.
Organize driver assignments, pickup instructions, venue access, and event timing in one place for shuttles, guest transport, and specialty vehicles.
YOUR WORKSPACE, YOUR TOOLS
BookingsCalendarMembersChatClientsVenuesCommunications
BUILT AROUND YOUR PART OF THE EVENT
Less searching.
More ready.
Use bookings, teams, calendars, communication, and resources for the work your business needs to do.
Organize your drivers
Connect each pickup, transfer, and return-service window to an assigned driver and coordinator.
Coordinate arrivals & departures
Align guest arrival timing and the last shuttle with the planner, venue, lodging contacts, and event staff.
A DAY IN THE WORKSPACE / EXAMPLE
The transport coordinator shares a revised guest arrival window with the planner and venue host, then confirms the end-of-evening return schedule with event staff.
YOUR TEAM IS PART OF A BIGGER TEAM
Your work, connected
to the whole event.
Work in your own business’s workspace and coordinate through the shared event. The event’s timeline, contacts, notes, resources, and conversations connect the people involved.
Planner
Coordinate ceremony readiness and guest departure timing.
Venue & security
Confirm vehicle access, drop-off locations, and the arrival contact.
Hospitality & event staff
Align pickup instructions and guest guidance.
ONE ESTABLISHED HIERARCHY
Your business.
Your workspace.
Your people.
The foundation remains Global → Organization → Band/workspace → Member. For transportation, the workspace represents your service team. Its people and tools sit within your organization.
Event participation connects you to other vendors through assigned access. It gives the shared work a home while each business keeps its own structure.
See how the hierarchy works The names in this hierarchy are illustrative examples.- GLOBAL / UMBRELLA GROUPHorizon Events Group
- ORGANIZATION / YOUR BUSINESSWaypoint Event Transport
- BAND / VENDOR WORKSPACEEvent shuttle team
- MEMBERS / YOUR PEOPLETransport coordinator · Dispatch contact · Drivers
ONE EVENT. EVERY VENDOR. WORKING TOGETHER.
Bring your part.
Connect the plan.
Open Backline
Existing members can sign in to their workspace.